Blvd. Kukulcan Km 12.5,
Cancun,
Mexico,
77500,
Quintana Roo
Park Royal Beach Cancun is a 4-star resort that features outdoor family pools and a diverse array of dining options within its all-inclusive offering. The hotel is family-friendly and provides amenities such as a spa and bars, all contributing to a versatile stay.
Rooms & Amenities
The resort offers 133 spacious rooms, including Deluxe Ocean Front and Family Suites that accommodate up to 6 people, featuring amenities such as private terraces and Jacuzzis. Each room is equipped with flat-screen TVs and 24-hour room service for convenience.
Dining Options
Dining is available at several venues, including the buffet-style Veranda restaurant and specialty restaurants like El Mirador which offers Italian cuisine with views of Nichupté Lagoon. Guests can enjoy 24-hour room service and a variety of bars offering refreshing drinks.
Leisure & Entertainment
Leisure activities include outdoor pools and access to exciting excursions like whale watching during the season. The hotel also offers spa services and various nightly shows, creating an engaging experience for families.
Location & Nearby Attractions
Park Royal Beach Cancun is conveniently positioned within the hotel zone, allowing easy access to local attractions. Nearby points of interest include the Museo Subacuatico de Arte and Playa Marlin, enhancing guest exploration opportunities.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Comprehensive guide to transport options for seamless travel
City Centre
Cancun
6.4
mi
Airports
Cancun (CUN)
12.8
mi
Isla Mujeres (ISJ)
18.1
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
24-hour services
24-hour reception
24-hour security
Babysitting
Babysitting/Child services
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Table tennis
Yoga class
Aerobics
Fishing
Services
Paid shuttle service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Children
Cots
Babysitting/Child services
Board games
Children's pool
Children's play area
Toys
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Massage
Public Bath
Pool with view
Shallow end
Room features
Air conditioning
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Blvd. Kukulcan Km 12.5,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Blvd. Kukulcan Km 12.5,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
CancunMexico
Avenida Kukulkan
3800 ft
Museum
Museo Subacuatico de Arte
3300 ft
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
2700 ft
Beach
Playa Marlin
3700 ft
Mall
Luxury Avenue
4300 ft
Blvd. Kukulcan km 12.5
Museo Sensorial del Tequila
3700 ft
Shopping Area
Flamingo Mall
2100 ft
Mall
Kukulcan Plaza
4200 ft
Shopping Area
Luxury Avenue Cancun
4200 ft
Blvd. Kukulcan
Parque Ventura Cancun
2700 ft
Blvd. Kukulcan 13
Marlin Beach
3300 ft
Night club
Coco Bongo
1.7
mi
Blvd. Kukulcan Km 9
Cancun Convention Center
1.8
mi
Chetumal Km 36. 5
Water Park at The Grand
4900 ft
Beach
Chac Mool Beach
1.4
mi
Night club
The City Nightclub
1.8
mi
Night club
Palazzo
1.9
mi
Blvd. Kukulcan
Dolphinaris Cancun
1.5
mi
Night club
H Roof
1.4
mi
Beach
Playa Forum
1.7
mi
Night club
Daddy'O
1.7
mi
Beach
Mandala Beach Club
1.8
mi
Nearby
Mall
La Isla Shopping Village
1400 ft
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
400 ft
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
300 ft
Aquarium
Interactive Aquarium
1200 ft
Museum
Cancun Wax Museum
1400 ft
Shopping Area
Fashion Harbour
1300 ft
Mall
La Madonna
1200 ft
Park
arte Garden
1300 ft
Restaurants
Pepe's pier
1300 ft
Royal pier
La 3a Ronda Cancun
2200 ft
Blvd. Kukulcan
Santos Mariscos
1300 ft
Blvd. Kukulcan Km. 12.7
BeachWalk Restaurant
1300 ft
Boulevard Kukulcan Km 14.5
Cheesters
1300 ft
Blvd Kukulcan Km 15
Baskin Robbins El Parian
1300 ft
Boulevard Kulkulman
Italiannis
1300 ft
Plaza la Isla
Italianis
1300 ft
Kukulcan Blvd 9
Haagen-Dazs
3900 ft
Blvrd Kukulkan Plaza Caracol Shopping Center
Hooters
3900 ft
Boulevard Kukulkan Km. 12.5 Plaza La Isla Cancun
Reviews and Ratings
Reviews from guests about their experience.
66%
loved their spa retreat and can’t wait to return.
6.6/10
Nice
Rooms
7.0
Location
9.0
Service
7.2
Dining
6.0
Guest reviews
6.6/10
based on 5 reviews
4/5
based on 5220 reviews
7.1
7.1/10 based on 1149 reviews
#77 of 188 hotels in Cancun based on Tripadvisor
Edward
United States,
March
2025
7.2/10
My stay at Park Royal Beach Cancun was enjoyable overall, with great beach access and a lovely atmosphere. However, the customer service could have used a bit more attention, especially during busy times. Despite some hiccups with dining options and room maintenance, I appreciated the beautiful location and the friendly staff. I vibe with the amenities but think some improvements are needed for a smoother experience.
Rooms
7.0
My room was spacious, featuring a living room and two bathrooms, which was fantastic for my family. However, I noticed the lighting was poor, and there were some maintenance issues with the sink and shower.
Service
6.0
The service from the staff was pleasant, particularly the servers at the buffet. Still, there were times when the front desk seemed overwhelmed, impacting the overall service quality.
Location
9.0
The hotel is in a prime location, just a quick walk to a large mall and surrounded by great restaurants, which was super convenient for us.
Dining
5.0
I found the food options lacking, especially at the buffet which didn't cater well to dietary restrictions. Luckily, the mall nearby offered better dining alternatives.
Facilities
7.0
The beach area was stunning, and the pools were nice, especially the adult-only section. But the gym facilities could use some upgrades to enhance the experience.
Mark
United States,
January
2025
7.2/10
I had a mix of experiences during my week-long stay at Park Royal Beach Cancun. The beach was stunning, and I loved the clean, modern rooms, but the service left a lot to be desired. The food wasn't great, and I faced issues with the reception not being very helpful, especially when I requested an earlier check-in. Overall, I enjoyed the location and amenities but felt there were several areas that could use improvement.
Rooms
7.0
The room was modern and clean, which I appreciated, but I did notice some maintenance issues like misaligned sliding glass doors that leaked during rain. Additionally, I suggested adding a clothes hanging bar for more convenience since the storage felt limited.
Service
6.0
Service was a low point for me. While the staff were friendly, they didn't handle my requests well, particularly when it came to check-in and addressing maintenance requests. It felt like I had to follow up multiple times without satisfactory resolution.
Location
9.0
The location was fantastic, right near La Isla Shopping Mall and a beautiful beach. It made it easy to explore and enjoy the local area, plus getting around was simple with nearby transport options.
Dining
6.0
The dining options were disappointing overall. I found the food to be bland and not worth returning for, and unfortunately, the margaritas didn't impress me either. While there were some decent choices, I ended up dining out more often than I intended.
Facilities
7.0
The facilities were decent; I appreciated the beach and pool areas, which were well-maintained. However, I experienced delays when trying to reserve dinner, and some basic amenities were inconsistent during my stay.
Kenneth
United States,
December
2024
6.6/10
My stay at Park Royal Beach Cancun had its ups and downs. The beach was beautiful and the staff was generally friendly, though there were some issues with the service and dining options that left me disappointed. While renovations are in progress, they need to address cleanliness and food quality more seriously.
Rooms
6.0
The room I stayed in was spacious and clean, but I did encounter problems with the air conditioning. It wasn't functioning well, which made it uncomfortable at times.
Service
6.0
Most of the staff were helpful and friendly, but there were times when the service felt overwhelmed, especially during peak breakfast hours when there were long lines to get seated.
Location
8.0
The location was excellent, only a short walk to La Isla shopping center, which made it convenient for dining and shopping. I appreciated being so close to various amenities.
Dining
5.0
While the food at the buffet had some decent options, I found it to be generally bland, and reservations for other restaurants were difficult to secure. The all-inclusive offerings were below expectations.
Facilities
6.0
The facilities were adequate but need updating. There were some areas under renovation, which made it less appealing in certain spots. However, the beach was well-maintained.
Fred
United States,
November
2024
7.0/10
During my stay at the Park Royal Beach Cancun, I encountered a mixed experience. The staff was incredibly friendly, and I enjoyed the beautiful beach and clean rooms. However, I faced issues with the restaurant reservations and some noise disturbances from my neighbors, which affected my overall comfort. 🌊😌
Rooms
7.0
My room was clean and well-maintained, but the walls were thin, making it easy to hear noise from neighboring rooms.
Service
9.0
The staff was amazing, especially the bartenders and restaurant employees, who made every effort to ensure a pleasant stay.
Location
9.0
The hotel's location is excellent, within walking distance to a shopping mall and various restaurants. It felt central and convenient.
Dining
7.0
While the food was included and decent, I found the dining options limited at times, and I faced challenges with restaurant reservations.
Facilities
6.0
The facilities were nice, but there was a lack of communication regarding restaurant reservations, which made the dining experience less enjoyable.
Stephen
United States,
November
2024
5.6/10
I really enjoyed my stay at Park Royal Beach Cancun. the staff was really good and the resort was beautifully maintained. While I found the food decent, some improvements could be made in that area. The location was prime, just a short walk to a shopping mall, which is a huge plus. Overall, it was a great value for the price.
Rooms
8.0
My room was clean and spacious, though I initially faced an issue with the view. The staff quickly assigned me a room with a better outlook, which I appreciated. I found the beds a bit small, but overall, comfort was satisfactory.
Service
9.0
The service was stellar throughout my stay. from the pool bar staff, like Ricardo and Antonio, to lobby assistance from Eddie. Everyone was friendly and willing to help, making the experience even better.
Location
10.0
The location was fantastic, so convenient to walk to La Isla Shopping Mall and the beach views were amazing. Traveling around Cancun was easy, thanks to public transportation options nearby.
Dining
7.0
Dining was a bit hit or miss. the buffet had decent options but could benefit from more variety. El Pescador was my favorite restaurant, but I felt that some dishes could be improved. Still, I enjoyed the casual and relaxed dining atmosphere.
Facilities
8.0
The facilities were well-kept and organized. I enjoyed the various pools and the new rooftop lounge, which offered amazing views at night. Overall, it met my expectations for an all-inclusive resort.
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